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Frequently asked questions
Does Solytic offer a test period free of charge?
Yes! Simply request a demo and test Solytic for 30 days free of charge and without any obligation. You have access to all features. Try now for free!
Are there any restrictions regarding the number and size of my assets?
No, in Solytic you have no restrictions regarding the number and size of your assets.
Can I use Solytic parallel to any other PV monitoring provider?
Basically yes! However, this also depends on your hardware and how you send the data to us. Our support team will be happy to help you!
Which types of inverters and / or data logger can be connected with Solytic?
No matter which hardware solution you are currently using, a connection to Solytic software is always possible if you can enable data transfer. We are also happy to help you with that. Please contact our support team!
How many users can I create in Solytic?
There are no restrictions here. You can create an access for each person who needs access – at no additional cost.
Can I also control my asset(s) remotely via Solytic and do you offer a direct marketing option?
Together with trusted system partners, we offer validated solutions for every application from a single source. So you always get the best solution for your special requirements.
Can I export my data at any time?
Yes, your data is yours, after all. You can request it for a data export at any time, just contact us.
Do I have to pay for software updates?
No, Solytic is constantly improving the portal, but you will not incur any additional costs. There is no need for manual updates - your portal is always automatically up to date.
What contract terms does Solytic offer?
Solytic believes in transparency and flexibility. Therefore our minimum contract duration is only 1 year. For longer contract periods we offer attractive discounts. Please contact our support team!
Can I adapt Solytic to my processes?
Yes, you can adjust the user levels and the ticket system to your needs so that you don't have to worry about conversion problems.
Can I also import historical data to Solytic?
Does Solytic also offer monitoring for tracking PV systems?
The necessary functions are currently under development. Please contact our support team!